Contact and Support
From FlyFF WIki
The only way to contact the Customer Support team is to submit a ticket.
Note about page: Every part that has an asterix (*) behind the word, is required to be filled in.
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Contents |
Enter your email address*
NOTE: If this is NOT the email address you wish to be contacted at, please enter a new email address in the field above. In addition, if you DO NOT receive an automated response from our system within 1 hour, it is likely that the email address was entered incorrectly.
Category*
Select category:
- Customer Service
- Community
- Technical Support
- Flyff bugs
- Achievement system
Subcategory*
Customer Service:
- Compromised Account
- Lost/Deleted/Sold/Broken Item
- Scammed
- Account Verification (Recover Email Address)
- Why am I banned?
- Question
- Other Customer Service Related Issue
Community:
- Player Harassment
- Inappropriate Name
- In-game Policy Violation
- Freeze/Lockup
- Event Related
- Community Request
- Community Question
- Other Community Related Issue
Technical Support:
- Install/Uninstall/Patching
- Connection Problem
- Game Guard
- Crashing or Freezing
- Compatibility/Performance
- Graphics Related
- Character Related
- In-game Technical Issue
- Other Technical Issue
Flyff Bugs:
- Submit a Bug Report
Achievement System:
- Achievement System Report
Character*
Here you have to choose the server and name of character you want to use to submit a ticket.
Subject: (100 character max) *
Here you can fill in the subject of the issue you are submitting
Message *
Here you can fill in information regarding your issue, also able to post links to images/videos that might be required to show something.
Confirmation Code *
Fill the code in that is below this before you are able to send the ticket.
Note: (Clicking image shows new code)
There is also a FlyFF official forum, if e-mail does not seem reasonable. Many users find, and resolve issues, on the forum. It also gives further detail on contacting and/or filing reports.
